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Privacy Policy

Last updated: April 14, 2026

This Privacy Policy explains what personal information we collect when you visit this store, how we use it, who we share it with, and the choices you have. By using this store, you agree to the practices described below. If you do not agree, please do not use the store.

1. Information We Collect

We collect information you provide directly (such as your name, email address, shipping address, and order details) as well as information collected automatically when you browse or place an order.

  • Account and order data: name, email, shipping and billing address, phone number, order history.
  • Payment data: handled entirely by our payment processor (see Section 3). We do not receive or store full card numbers, expiry dates, or CVV codes.
  • Browsing data: IP address, device type, browser, pages viewed, and referring URL.
  • Support correspondence: messages you send us through the contact form or email.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders, including manufacturing, shipping, and returns.
  • Send order confirmations, shipping updates, and service notices.
  • Respond to support requests and resolve disputes.
  • Detect and prevent fraud, abuse, and security incidents.
  • Improve our products, site, and customer experience.
  • Send marketing communications where you have consented (and which you may opt out of at any time).

3. Third Parties and Sub-processors

We rely on a small set of service providers to run this store. Each is bound by a data processing agreement and only receives the information they need to perform their function.

  • Stripe, Inc. -- payment processing via Stripe Connect (destination charges model). Card data is handled entirely by Stripe; our servers never see raw card numbers. See Stripe's Privacy Policy (opens in new tab) and our Payment Processing Policy for details.
  • Shipping carriers -- to deliver your order (name, address, and order contents).
  • Email delivery provider -- to send order confirmations and transactional emails.
  • Analytics providers -- to understand how the store is used in aggregate (if and when enabled).

4. Cookies and Similar Technologies

We use cookies and similar technologies for essential site functionality (such as keeping you logged in and preserving your shopping cart), for analytics, and to remember your preferences. You can disable cookies in your browser settings, but some features of the store may not work correctly without them.

5. Data Retention

We retain order and account data for as long as your account is active and for a reasonable period afterward to comply with tax, accounting, and legal obligations. Marketing consent and contact records are retained until you withdraw consent.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information, subject to legal retention requirements.
  • Request a copy of your information in a portable format.
  • Opt out of marketing communications at any time.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us.

7. Children's Privacy

This store is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above. Continued use of the store after a change constitutes acceptance of the revised policy.

9. Contact

If you have questions about this Privacy Policy or our data practices, please contact us.

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